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Support
Aspects support services are designed to ensure that the maximum benefits are gained from the efficient use of Aspects' testing tools. Our experienced support team is available to provide technical support, advice and guidance for the SmartStation3 hardware platform and the comprehensive software range.
Aspects provides two levels of support — Gold and Blue — with each package designed to give you a level and type of support to meet different requirements.
Aspects Gold support provides significant added value with the automatic despatch of software upgrades giving full access to the latest software features and enhancements. A Gold support contract also provides access to periodic Standards updates, thus ensuring that Aspects testing tools are in line with the latest available 3GPP and ETSI Standards.
In addition to Gold and Blue support, Aspects can provide tailored consultancy and training at preferential rates. These services can augment the remote support provided and ensure that the tools are used in the most appropriate way and the maximum benefit gained.
